Legal
Privacy Policy
Last updated August 31, 2026
Who we are
Elite Plumbing LLC ("Elite Plumbing", "we") operates https://www.eliteplumbing.pro. We are a plumbing contractor located at 5710 Secrest Shortcut Rd, Monroe, NC 28110. You can reach us at (980) 758-1046 or [email protected].
What we collect
When you request an estimate or callback through our forms, we collect the information you provide: your name, phone number, and optionally your email address and a description of the job. If you call or text us, we receive your phone number and the details you share.
How we use it
We use your contact information for one purpose: responding to your request and performing plumbing work you hire us for. We do not sell, rent, or share your information with third parties for their marketing. Form submissions are delivered to us by our email provider (Resend) and may be logged in our internal job tracking.
Analytics
We use privacy-conscious analytics to understand how the site is used (pages visited, calls placed from the site). Advertising cookies are disabled by default. You can block analytics with standard browser tools without affecting the site.
Retention and your choices
We keep lead and job records only as long as needed for service, warranty, and legal purposes. To have your contact information corrected or deleted, email [email protected] or call (980) 758-1046 and we'll take care of it.
Changes
If this policy changes, we'll update this page and the date above.